Customer Reviews
BURNS FLORIST
Local San Rafael, CA florist
Local San Rafael, CA florist
Date: Nov 16, 2024
Name:
Jean B
State/Province:CA
Beautiful arrangement!
Kelly's Reply:
Date: Nov 19, 2024, 7:00 pm
Thank you, Jean B! Wishing you a very happy Anniversary.
Sincerely,
All of us at Burns Florist
Date: Mar 27, 2024
Name:
tammy l
State/Province:WA
This florist rocks! disclaimer says orders after 1300 might not be delivered same day ordered but my sister-in-law got them two hours later!! so thankful to Burns for brightening up her room. thank you.
Kelly's Reply:
Date: Mar 28, 2024, 7:09 pm
Thank you Tammy,
We're happy to make her room more beautiful with flowers!
Date: May 05, 2023
Name:
Lisa F
State/Province:CA
The owner and her assistant went above and beyond to deliver flowers after hours to a friend recovering from surgery. I so appreciate the attention to detail and excellent customer service I've now received twice from Burns Florist. Thank you!
Kelly's Reply:
Date: May 13, 2023, 9:19 pm
Thank you for your kind review, we're happy to help! I'm glad you've had positive experiences each time you return to Burns. Our staff takes great pride in excellent customer service.
All the best,
Kelly
Date: Apr 13, 2023
Name:
Anthony T
State/Province:OH
Excellent customer service and great communication.
Date: Mar 04, 2023
Name:
Mary L
State/Province:AB
Order the florist's choice. Weeks later flowers still vibrant. Sister was pleased
Kelly's Reply:
Date: Mar 16, 2023, 12:01 pm
We love hearing how long our flowers last, it's music to the ears! So happy she loved them.
Date: Feb 18, 2023
Name:
Karen C
State/Province:CA
The floral arrangement was very artfully prepared.
Date: Dec 25, 2022
Name:
Jai C
State/Province:NY
Beautiful flowers and prompt delivery as always! Highly recommended by a repeat customer.
Date: Nov 11, 2022
Name:
Grace M
State/Province:CA
Burns Florist in San Rafael, CA is consistently high quality in all respects. They display creativity and great attention to detail, and deliveries are prompt. A+!
Kelly's Reply:
Date: Nov 18, 2022, 9:33 pm
Thank you so much for your nice review. We are happy to hear you enjoy our creativity as much as we enjoy making the arrangements!
Date: Sep 01, 2022
Name:
Kara F
State/Province:CA
Kelly was fantastic! She was easy to work with and an amazing artist.
The flower arrangements were absolutely stunning, beautiful and perfect for my Dad’s celebration of Life.
We LOVED them! They made my family very happy and made us smile during a sad and difficult time.
Thank you Kelly ! Highly recommend Burns Florist!
Date: Jun 18, 2022
Name:
Holly B
State/Province:CA
Lovely flowers! I was not home when delivered and I appreciate that I was called to let me know I had flowers delivered and that they were left in a safe place until I got home.
Date: May 22, 2022
Name:
Kathleen S
State/Province:UT
Thanks for the beautiful floral arrangement you delivered on time. Highly recommend!
Date: May 20, 2022
Name:
Alicia K
State/Province:CA
The custom flower arrangement I sent to my teenage niece was beautiful! She loved it! I ordered it online and it was delivered when they said it would be. I will definitely use you again!
Date: May 08, 2022
Name:
Jenanne H
State/Province:CA
Beautiful arrangement and I loved it. I do have 1 comment however and that is the flowers were "packed so tight" it made it just impossible to add water. Maybe a little more room in the vase would be better. I love your shop and this order came on my recommendation to my daughter. Thank you.
Date: May 06, 2022
Name:
Alicia K
State/Province:CA
I ordered a custom design with only a little guidance and Burns designed a beautiful arrangement! My niece loved them, and the photo she sent show it’s beautiful, better than what I imagined. Delivery was on time and easy as well. My niece and I are both very happy. Thank you!
Date: Apr 30, 2022
Name:
Carole L
State/Province:CA
My friend loved the flowers and I was told they were just perfect. Thank you.
Kelly's Reply:
Date: May 04, 2022, 7:30 pm
Hi Carole,
We're so glad they loved them!
Hopefully you can be on the receiving end of our flowers soon too.
Warmly,
Burns Florist
Date: Apr 02, 2022
Name:
Allison T
State/Province:CA
A simply beautiful arrangement! Perfect springtime colors done with a uniquely modern flair.
Date: Mar 24, 2022
Name:
Sarah M
State/Province:MT
Great flowers and customer service!
Date: Mar 20, 2022
Name:
Martha L
State/Province:CA
Beautiful flowers! Order was a little complicated and Burns did a great job accommodating us. Thank you for excellent service!
Date: Feb 28, 2022
Name:
Charles T
State/Province:CA
Your beautiful flowers were delivered on time and they were exactly what I ordered..l thank you
Date: Feb 25, 2022
Name:
J G
State/Province:IT
Thank you for delivering a lovely bouquet to our friend in San Rafael. She loved it.
Date: Feb 08, 2022
Name:
Maia R. G
State/Province:CA
Kelly made a Gorgeous double orchid arrangement for me. The last one lasted for one year. Kelly knows her business well and her customer service is excellent. This will be my flower hop forever. Thank you Kelly.
Date: Feb 03, 2022
Name:
Jai C
State/Province:NY
Burns Florist always makes beautiful bouquets and delivers them promptly. First rate!
Date: Jan 28, 2022
Name:
Margot S
State/Province:CA
Beautiful colors and nice variety choices in blooms and "fillers!"
Date: Jan 19, 2022
Name:
Mark H
State/Province:CA
Couldn't be more pleased. Very pleasant people to work with. Beautiful arrangement.
Date: Jan 14, 2022
Name:
Kathy F
State/Province:VA
Beautiful, fresh flowers sent on time. Easy website for ordering and great customer service when calling.
Date: Jan 08, 2022
Name:
Grace M
State/Province:CA
Burns Florist is my go-to florist in Marin..It is consistently high quality, efficient and courteous. A+!
Date: Dec 26, 2021
Name:
Linda A
State/Province:CA
They are beautiful, fresh and look great 3 days after delivery.
Date: Dec 25, 2021
Name:
Jai C
State/Province:NY
I have ordered a number of flower arrangements from Burns over the years, and they are always excellent and promptly delivered to the recipient in Marin.
Date: Dec 08, 2021
Name:
Christina M
State/Province:AR
The floral arrangement was beautiful & perfect for the occasion.
Date: Dec 02, 2021
Name:
Wanda H
State/Province:CA
The arrangement was beautiful with many of my favorite flowers. Great job!!
Date: Nov 29, 2021
Name:
Patricia C
State/Province:CA
My mother has been the recipient of your beautiful arrangements. She has said to me, "Whoever you are using to send me flowers does a fabulous job!"
Date: Nov 13, 2021
Name:
Sharan S
State/Province:VA
was great
Date: Nov 11, 2021
Name:
Sharan S
State/Province:VA
they loved the flowers!!!
Date: Oct 29, 2021
Name:
Merylee B
State/Province:AZ
I have used you since the 1960's. I used you for my wedding in 1964. You have always done a great job. Thank you.
Date: Oct 26, 2021
Name:
Siubhan M
State/Province:CA
Easy to order and sister in law loved the flowers. Thank you for making it so easy.
Kelly's Reply:
Date: Oct 28, 2021, 3:48 pm
Thank you! We look forward to working with you again in the future!
Date: Sep 29, 2021
Name:
Pam B
State/Province:CA
Extraordinary flowers beautiful arrangement. Thank u
Kelly Pare's Reply:
Date: Oct 04, 2021, 12:33 pm
Thank you, Pam!
I am happy to hear you loved them.
We also offer a wide variety of blooming orchids and plants.
Give us a call to see what is available.
Best,
Kelly
Date: Sep 20, 2021
Name:
Kathy Rob and Cali S
State/Province:CA
safe delivery
Date: Aug 27, 2021
Name:
Anneroseh O
State/Province:CA
the arrangement was lovely
Kelly's Reply:
Date: Aug 27, 2021, 10:20 am
Thank you Anneroseh!
We are so pleased you loved your arrangement and we look forward to delivering to you in the future!
Date: Aug 23, 2021
Name:
Loretta F
State/Province:CA
Beautiful quality arrangement and good value = healthy flowers that lasted!
Kelly's Reply:
Date: Aug 23, 2021, 12:40 pm
Thank you, Loretta!
We're so happy you could enjoy your bouquet for a long time. Quality and longevity is important to us when designing arrangements.
Date: Jul 23, 2021
Name:
Sheri H
State/Province:CA
Gorgeous high quality flowers!!!
Kelly's Reply:
Date: Jul 23, 2021, 11:23 am
Thank you, Sheri!
High quality flowers is what we stand by. Reviews like yours make the 3AM flower market trips all the more worth it!
Warm regards,
Kelly
Date: Jul 22, 2021
Name:
Gary A
State/Province:CA
Amazing arrangements and exceptional service! Thank you again! :)
Kelly's Reply:
Date: Jul 22, 2021, 11:36 am
Thank you, Greg!
Always happy to provide flowers.
Looking forward to working with you again.
All the best,
Kelly
Date: Jul 22, 2021
Name:
Susan B
State/Province:CA
Excellent customer service. Listened to what I wanted and nailed it. Prompt service as well.
Kelly's Reply:
Date: Jul 23, 2021, 11:20 am
Thank you, Susan!
We're are happy to have created what you had in mind.
Looking forward to next time!
Best,
Kelly
Date: Jun 22, 2021
Name:
Sharon G
State/Province:AZ
Lovely arrangement with a prompt delivery.
Date: Jun 20, 2021
Name:
Linda D
State/Province:CA
My daughter was thrilled with the tulip arrangement!
Date: Jun 19, 2021
Name:
Frank P
State/Province:NJ
This was a very pretty arrangement. It was delivered properly. We were pleased.
Kelly's Reply:
Date: Jun 19, 2021, 12:20 pm
Thank you Frank,
I am so glad to hear you were happy with our flowers.
It's my pleasure being able to provide what you need.
All the best,
Kelly
Date: Jun 07, 2021
Name:
Alexandra P
State/Province:CA
The flowers are always on fresh and delivered on time. I'm always confident that my friends who are receiving them are getting beautiful flowers.
Date: May 22, 2021
Name:
Sandy Z
State/Province:CA
Beautiful arrangement delivered with a friendly smile
Date: May 22, 2021
Name:
William H
State/Province:CA
My new go-to florist! Great flowers and great friendly service!
Kelly's Reply:
Date: Jun 19, 2021, 12:44 pm
Thank you William for choosing Burns Florist as your new go-to florist. We look forward to creating flower arrangements for you, and don't forget we have a beautiful assortment of potted plants too!
Date: May 09, 2021
Name:
Jan K
State/Province:CA
beautiful flowers
Date: Apr 25, 2021
Name:
Kim F
State/Province:CA
Flower arrangement was unique and beautiful
Date: Apr 20, 2021
Name:
Aileen J
State/Province:NJ
My parents sent me a photo of the arrangement I ordered them Prancing Lilacs & they were beautiful!! They loved them & Thank you again!
Date: Apr 16, 2021
Name:
Edward J
State/Province:IL
The flowers were just fantastic. And, your service was first class all the way. My friends love the Easter Flowers you delivered to them on Good Friday. Thank You Burns Florist!!! Ed
Date: Apr 09, 2021
Name:
Gilda M
State/Province:CA
The flowers were beautiful. Brightened my spirits to receive them.
Date: Mar 27, 2021
Name:
Lynn L
State/Province:CA
Lovely, very colorful bouquet which look different as you turn it around.
Date: Mar 08, 2021
Name:
June W
State/Province:CA
Courteous, timely. Beautiful flowers
Date: Mar 02, 2021
Name:
Kevin F
State/Province:CA
Great arrangement & delivery ! Thank you !!
Date: Feb 27, 2021
Name:
Gerard N
State/Province:CA
Roses requested were exactly what I wanted, and were ready at the time expected. Staff was professional and friendly.
Date: Feb 26, 2021
Name:
Aaron N
State/Province:CA
The flowers were beautiful and the delivery was very stealth which was perfect because it was a surprise. The delivery person didn't even disturb our dog!
Date: Feb 16, 2021
Name:
Vilma M
State/Province:CA
Beautiful
Date: Feb 15, 2021
Name:
Aaron N
State/Province:CA
The flower arrangement was very nice and delivery was very stealth which was perfect because the flowers were a surprise.
Date: Feb 15, 2021
Name:
Greg P
State/Province:CA
Fantastic arrangement
Date: Feb 14, 2021
Name:
Ingrid S
State/Province:CA
The arrangement is lovely and brightened my spirits on a day that was particularly sad for me.
Date: Feb 13, 2021
Name:
laurence p
State/Province:CA
I would give 10 stars if the option was available.
The flowers brought tremendous joy to my sister and elderly dog.
Very much enjoyed sharing history with Meghan.
Date: Feb 12, 2021
Name:
T B
State/Province:CA
Timely delivery and beautiful flowers. Highly recommended.
Date: Feb 01, 2021
Name:
Terri F
State/Province:CA
You can always count on Burns for friendly service, and beautiful, FRESH flowers.
Date: Jan 30, 2021
Name:
Cathy P
State/Province:CA
Most beautiful arrangements.
Always have
Date: Jan 29, 2021
Name:
Bill Marion K
State/Province:CA
We were very happy to receive a beautiful bouquet.
Date: Jan 14, 2021
Name:
Joyce R
State/Province:NY
The absolute best florist in San Rafael! Magnificent flower arrangements and excellent service!!!
Date: Jan 02, 2021
Name:
April F
State/Province:FL
Great service
Date: Dec 21, 2020
Name:
Patty D
State/Province:CA
The flowers were beautiful and fresh.
Kelly's Reply:
Date: Dec 21, 2020, 8:34 pm
Thank you, happy holidays!
Date: Dec 09, 2020
Name:
Laurel M
State/Province:CA
The flowers were absolutely beautiful, so fresh, colorful, and perfect for the holiday. Thank you for continuing to exceed our expectations in service, quality and design.
Date: Dec 09, 2020
Name:
Amanda F
State/Province:OR
The custom arrangement I asked for was PERFECT. Beautiful, personalize, artistic and long lasting. Thank you!!
Date: Nov 06, 2020
Name:
ROBERT B
State/Province:NY
Nice long lasting flowers
Date: Nov 01, 2020
Name:
Morgan C
State/Province:CA
What a beautiful surprise!! The arrangement was perfect and has brought me joy all week! Dropoff was contactless and they called me to tell me it was on my porch!
Date: Sep 27, 2020
Name:
Ranjana G
State/Province:CA
Beautiful flowers that lasted well. Thank you
Date: Sep 12, 2020
Name:
Jill S
State/Province:CA
Beautifully fresh and vibrant atrangenenyy
Date: Aug 11, 2020
Name:
Susan S
State/Province:CA
5 Star for sure...thank you!
Kelly's Reply:
Date: Aug 11, 2020, 2:59 am
You're very welcome, my pleasure! Can't wait to work with you again.
Kelly
Date: Aug 05, 2020
Name:
Jackie C
State/Province:NC
Beautiful arrangement really made the day!
Kelly's Reply:
Date: Aug 11, 2020, 3:01 am
Thank you Jackie,
Tropicals are always fun!
See you next time,
Kelly
Date: Jul 31, 2020
Name:
Diane W
State/Province:BC
I live in BC, Canada so haven't ordered fro this florist before. I was very happy with the arrangement delivered to my Aunt for her 90th birthday!
Kelly's Reply:
Date: Jul 31, 2020, 2:42 pm
Thank you Diane for trusting us to do a wonderful job. I know it can be hard ordering from an unknown florist, so thank you for giving us a chance. We are pleased to hear how happy you were with your experience. Can't wait to order with you again for her 91st!
Kelly
Date: Jul 23, 2020
Name:
Genea K
State/Province:VA
Thank you for going out of your way to make a same day delivery!
Kelly's Reply:
Date: Jul 27, 2020, 6:13 pm
Sure thing!
Date: Jul 20, 2020
Name:
Anne N
State/Province:CA
Absolutely beautiful floral arrangement with a variety of unusual flowers included, many in bud stage which have now
matured into a lovely
even larger size of
arrangement - gorgeous. Flowers are
always my favorite gift
to receive.
Kelly's Reply:
Date: Jul 27, 2020, 6:19 pm
Thank you for being patient to see more buds blooming! I always love that our flower arrangements keep on giving days after. Glad that you liked our arrangement!
Date: Jul 19, 2020
Name:
Anne N
State/Province:CA
Absolutely beautiful floral arrangement with a unique variety of flowers.
Date: Jun 26, 2020
Name:
Brenda I
State/Province:MN
The best service I have ever received from a florist! I ordered from out of state for a relative that was recovering from a major surgery. She happened to be out of town when the initial flowers were delivered so the florist made sure to redeliver the following week when she was back. I am blown away by the personal care this business showed. Will defnitely use their services again!
Date: Jun 23, 2020
Name:
Carianne L
State/Province:CA
Such a sweet flower shop! I placed a beautiful order online and it was easy and delivered on time. Highly recommend!
Date: Jun 05, 2020
Name:
suzie d
State/Province:CA
it was a beautiful arrangment
Date: May 23, 2020
Name:
Mary W
State/Province:UT
Recipient said the flowers were some of the prettiest she had ever received/ she’s 85 so that’s saying something!
Many thanks
Date: May 22, 2020
Name:
MICHAEL M
State/Province:CA
I always get great service from these folks. Flowers were beautiful as always. Thank you.
Date: May 12, 2020
Name:
Gloria C
State/Province:CA
Lush with good color contrasts
Date: May 12, 2020
Name:
Jan W
State/Province:CA
Flowers are very beautiful and arrived on time.
Date: May 11, 2020
Name:
Barbara L
State/Province:CA
FABULOUS - the colors and shapes are wonderful.
Date: May 11, 2020
Name:
Lisa L
State/Province:CA
The flowers exceeded my expectations and were delivered when I requested.
Date: May 11, 2020
Name:
Murray M
State/Province:CA
always get freat service and great flowers from Kelly and her staff. Thank you!
Date: May 11, 2020
Name:
Leslie C
State/Province:CA
Even in the chaos of coronavirus, Burns Florist was able to do a last minute arrangement and flower delivery for Mother's Day. Thank you!!
Date: May 08, 2020
Name:
Lorry A
State/Province:CA
Krista & Kelly both have been great for me over these past years they have seen that beautiful arrangements were made for all the women in my life. they are the long time best
Sincerely Lorry Azevedo, HAT Racing Enterprises
Date: May 06, 2020
Name:
David N
State/Province:CA
Love the service and beautiful arrangement they put together for my wife's birthday (4/21) when everything was closed. Burns Florist rocks!
Date: Apr 08, 2020
Name:
Carol L
State/Province:CA
On time, well-done substitutions: very happy recipient!
Date: Mar 28, 2020
Name:
Edith L
State/Province:CA
Beautiful flowers and great service following up.
Date: Feb 22, 2020
Name:
Eva H
State/Province:CA
Always beautiful arrangements delivered to me and with such lovely service and tips for keeping them looking lovely as long as possible.
Date: Feb 17, 2020
Name:
Colleen J
State/Province:CA
Simply gorgeous and flowers stay alive for many days. I’m very pleased with all my arrangements
Date: Feb 15, 2020
Name:
Deb K
State/Province:CA
Great service!
Date: Jan 21, 2020
Name:
Katie B
State/Province:CA
you are amazing, thank you for everything!
Date: Jan 07, 2020
Name:
Mary D
State/Province:MI
Thank you for filling last Xmas minute order. Arrangement was beautiful.
Date: Dec 30, 2019
Name:
Deb K
State/Province:CA
excellent
Date: Dec 17, 2019
Name:
Yimi T
State/Province:CA
The florist (can't recall her name) called back to confirm the style and freshest flowers available. Super helpful and focused on customer service. Thank you again!
Date: Nov 30, 2019
Name:
Chaty A
State/Province:CA
Very good all beautifull
Date: Nov 18, 2019
Name:
Tina H
State/Province:CA
Beautiful floral arrangement!
Kelly's Reply:
Date: Nov 25, 2019, 6:11 pm
Thank you Tina, have a Happy Thanksgiving!
Date: Aug 28, 2019
Name:
Sarah L
State/Province:MA
Same day service. Beautiful arrangement!
Date: Aug 17, 2019
Name:
Judith S
State/Province:CA
Perfect delivery timing and beautiful display
Kelly's Reply:
Date: Aug 17, 2019, 12:48 pm
Thank you Judith, I am glad to hear that you are pleased with our arrangement and delivery. A++
Kindly,
Kelly
Date: Jun 20, 2019
Name:
Michael B
State/Province:CA
Recently ordered flowers from Burns. Beautiful! My friend could not have been happier. The roses were wonderful. And balloon and teddy bear and lived the chocolates too. Burns always 1st class service and reputation. A+A+
Date: Jun 12, 2019
Name:
Brian G
State/Province:CA
great fast service.. my aunt loved the arrangement
Date: Jun 10, 2019
Name:
Jennifer H
State/Province:CA
Beautiful!
Date: May 29, 2019
Name:
Sheryl P
State/Province:CA
most beautiful and fresh arrangement i have ever received in Marin County! Outstanding customer service1
Date: May 24, 2019
Name:
Frank M
State/Province:CA
A very nice bouquet, my wife made it last for two weeks.
Date: May 24, 2019
Name:
Jai C
State/Province:NY
Excellent bouquet! My girlfriend is an artist and has high standards for things like this, and she was delighted by the flower arrangement.
Date: May 07, 2019
Name:
CYNTHIA G
State/Province:CA
Beautiful bouquet and great service. Thank you Burns Florist!!
Date: Apr 25, 2019
Name:
Aileen J
State/Province:NJ
We ordered Freestyle Spirit for Easter & family sent us photo & flowers were So Beautiful!! Thank you again for another amazing arrangement!
Date: Apr 15, 2019
Name:
Chris C
State/Province:CA
Good service - especially ringing as I had left my name off the card
Kelly's Reply:
Date: Apr 17, 2019, 1:26 pm
Thank you Chris, we definitely want the recipient to know who the beautiful flowers kindly came from.
Glad to catch you before delivery.
Best,
Kelly
Date: Mar 16, 2019
Name:
Vera W
State/Province:CA
Excellent service! Beautiful and fresh flowers
Date: Mar 11, 2019
Name:
Carol T
State/Province:NY
great service during order as well as after. The arrangement ordered was beautiful and as pictured, and delivered as instructed on on the request.
Date: Feb 16, 2019
Name:
Alina B
State/Province:CA
Beautiful arrangement.
Kelly's Reply:
Date: Feb 16, 2019, 11:44 pm
So glad you are enjoying your arrangement! Have a Beautiful weekend!!
Family at Burns Florist
Date: Feb 12, 2019
Name:
Aileen J
State/Province:NJ
I ordered the FLOR-ELABORATE flower arrangement & my dad & Judy said flowers were simply Gorgeous & loved them!! Kelly was super nice too, Will always use this florist & thank you so much!!
Kelly's Reply:
Date: Feb 12, 2019, 9:21 pm
Aileen, I am so happy to hear that they loved them! That arrangement has been very popular this year. What great taste! Can't wait to work with you again, I hope you have a very nice Valentine's Day. Thank you again,
Kelly
Date: Feb 02, 2019
Name:
Lisa D
State/Province:CA
We love Burns Florist - Kelly always gives personal service with a special flair!
Kelly's Reply:
Date: Feb 02, 2019, 12:16 pm
I had a lot of fun making this arrangement! Thanks for letting me step out of the box, this bouquet was extra special and beautiful to me too!
Kindly, Kelly
Date: Jan 31, 2019
Name:
Joanie L
State/Province:CA
It it so great to have you in the neighborhood. Your arrangements are beautiful, reasonable, and everyone I have worked with has been so nice. I will always use your services!
Kelly's Reply:
Date: Feb 01, 2019, 5:42 pm
Thank you Joanie, we are happy you're in the neighborhood too! Thank you for trusting us with your floral needs, we're glad to help. Hope you are having a fabulous week and we hope to see you for Valentines!
Kindly,
Kelly
Date: Jan 06, 2019
Name:
Kristi W
State/Province:NJ
Delivered right on time and as pictured. Recipient was very pleased. Thank you, I will definitely work with Burns Florist in the future.
Kelly's Reply:
Date: Jan 07, 2019, 1:12 pm
Thank you for such a nice response! I am pleased to hear that Marie and Peter enjoyed there flowers and that we could provide great service. I hope the New Year is treating you well and we look forward to working with you again soon.
Kindly,
Kelly
Date: Dec 11, 2018
Name:
Jeffrey R
State/Province:CA
Mom was delighted with the flowers she received. I placed the order with very short notice for Thanksgiving delivery, and Burns pulled it off. Thanks, people!
Kelly's Reply:
Date: Jan 07, 2019, 1:31 pm
Any time Jeffrey, we're glad to help! I knew I recognized the name when I read it was short notice. I remember your order with a note saying, "you pulled the bacon out of the fire last time" which has now become my new catch phrase! I was pleased to square it all away and you put a smile on all of our faces. I hope the New Year is going great and I look forward to putting out more fires for you in the future.
Kindly always,
Kelly
Date: Nov 30, 2018
Name:
MICHAEL B
State/Province:CA
Have used Burns for many many years and never have been disappointed. Staff are wonderful, friendly and professional. Flowers are nice and fresh. Thank you
Kelly's Reply:
Date: Nov 30, 2018, 2:52 pm
Thank you Mike, it was a pleasure creating an arrangement for you. I hope you had a great anniversary!
~Kelly
Date: Nov 21, 2018
Name:
Grace M
State/Province:CA
Gorgeous arrangement, very fresh, and delivered promptly. Thank you for ensuring that the flowers were picture-perfect.
Candace's Reply:
Date: Nov 21, 2018, 1:18 pm
Hi Grace!! We are so pleased you are happy!! We wish you a warm and exciting holiday season. Let us know if you need anything for the upcoming holidays. Warmest wishes, The Burns Florist Family!
Date: Nov 19, 2018
Name:
Carlos B
State/Province:CA
As always Burns is the best. In customer care! and the flowers. Thank you
Candace's Reply:
Date: Nov 21, 2018, 1:20 pm
Hi Carlos!! Thank you for the sentiment. We are elated you had such a great experience. We hope to see you again soon! Happiest of holidays to you and your family! Sincerely, Burns Florist family
Date: Oct 15, 2018
Name:
Julie D
State/Province:MT
Your customer service is second to none. I received a call from one of your staff who told me that they could deliver flowers in the morning to my sister's house but didn't want to wake her with the doorbell. I asked if she could me when she delivered them. She did everything she said she would do. It's rare any more to find companies with employees who keep their word and follow through on their promises. I wish I could receive this type of customer service from everyone I do business with!
Candace's Reply:
Date: Nov 21, 2018, 1:24 pm
Hi Julie!! It's been a while but we hope she is feeling 100% better! Thank you for the kind words and it was a pleasure to help you brighten your sister's day. We have a holiday promotion if you need anything for this Thanksgiving or for the upcoming holidays. Burns Florist Family wish you and your family a warm Thanksgiving!
Date: Oct 10, 2018
Name:
Margaret E
State/Province:CA
delivered on time and flowers were done well. Many compliments.
Kelly's Reply:
Date: Oct 15, 2018, 1:17 pm
Thank you so much for your positive feedback, it is always a great start to to our day. It was a please working with you!
Kindly,
Burns Florist
Date: Aug 24, 2018
Name:
Graham B
State/Province:CA
Very lovely arrangement. Flowers were fresh and beautiful.
Kelly's Reply:
Date: Oct 15, 2018, 1:19 pm
Thank you kindly, we are so happy that you are pleased!
Burn Florist
Date: Aug 23, 2018
Name:
Alison K
State/Province:CA
I sent flowers to a friend of mine, and his boss, assuming the flowers were for him, took them home to his wife. Burns Florist immediately went about delivering a second arrangement to ensure my friend the flowers he so dearly deserved. Great customer service!
Kelly's Reply:
Date: Jan 07, 2019, 1:35 pm
Fewft, we dodged a bullet on that one! I am glad your friend got his much deserved flowers with an added bonus that his boss and his wife got some too! Happy New Year!
Kindly,
Kelly
Kelly's Reply:
Date: Jan 07, 2019, 1:35 pm
Fewft, we dodged a bullet on that one! I am glad your friend got his much deserved flowers with an added bonus that his boss and his wife got some too! Happy New Year!
Kindly,
Kelly
Date: Jul 18, 2018
Name:
Carol A
State/Province:CA
The flowers were perfect... exactly what I had ordered online
Carol's Reply:
Date: Jan 07, 2019, 1:36 pm
Always a pleasure!
Kelly
Date: Jun 14, 2018
Name:
Paula S
State/Province:CA
gorgeous arrangement - many compliments and long-lasting too!
Kelly's Reply:
Date: Jan 07, 2019, 1:41 pm
I love that our flowers are around for a long time! Definite plus! Happy New Year
Kelly
Date: Jun 02, 2018
Name:
Elizabeth A
State/Province:CA
Beautiful, fresh flowers and delivered by a very nice person. Just perfect Thank you.
Kelly's Reply:
Date: Jan 07, 2019, 1:42 pm
Thank you! I'll let our delivery drive know, she definitely is a sweetheart!
Happy New year,
Kelly
Date: Jun 01, 2018
Name:
John R
State/Province:NV
The flowers were beautiful as always. Thank you very much!
Date: May 15, 2018
Name:
Ronna S
State/Province:CA
Beautiful
Date: Apr 18, 2018
Name:
James P
State/Province:CA
Excellent service (online and via phone call), delivery as promised, and beautiful arrangement - my wife loved it. Thank you! 5 stars! Have been customers for many years and will continue to be so.
James's Reply:
Date: Jan 07, 2019, 1:48 pm
Sounds like an A+. Thank you for trusting in us to help you navigate the floral world. We love being of service with such great people. I hope you are having a great New Year.
Kindly,
Kelly
Date: Apr 02, 2018
Name:
Susan R
State/Province:CA
Your flowers are the most beautiful always! We recommend you to all our friends! Thanks, Susan
Kelly's Reply:
Date: Jan 07, 2019, 1:45 pm
Thank you, Susan! We appreciate your kind words and look forward to working with your friends as well.
Kindly,
Kelly
Date: Feb 27, 2018
Name:
Carol L
State/Province:CA
Go-to florist
Kelly's Reply:
Date: Jan 07, 2019, 1:46 pm
Thank you Carol, we love what we do and we're glad to be here for you!
Kelly
Date: Feb 19, 2018
Name:
Eileen D
State/Province:CA
Enjoyed the arrangement and the flowers are beautiful. Cut them over the weekend and they are still looking great. thank you.
Date: Feb 17, 2018
Name:
Edith L
State/Province:CA
lovely combination of RED and PURPLE ... I will take good care of the flowers making sure that they will last for a long time.
Great job. - Edith
Date: Feb 17, 2018
Name:
Lisa W
State/Province:CA
Outstanding flowers, high-quality and attractive balloons, and on time on location delivery. What more can I say, I will be using Burns florist again
Date: Jan 21, 2018
Name:
Kristine G
State/Province:CA
Lovely arrangement. Many flowers, fragrant and carefully arranged
Date: Dec 24, 2017
Name:
Marcia B
State/Province:CA
Beautiful arrangement, delivered to my office by a cheerful woman in a festive Santa cap. Flowers are lasting nicely @ home, as I’m following tips for care. Definitely a touch of joy for my Christmas - thank you, Burns Florist!
Date: Oct 09, 2017
Name:
Shayne H
State/Province:CA
Thank you for the lovely and prompt delivery of thank you flowers to the superb caregivers for my father in his last days.
Date: Jul 24, 2017
Name:
Joanna L
State/Province:WA
Service was smooth and without issues. However it would have made the experience better if you had a method of advising your clients once delivery has been made and who signed for it.
Date: May 20, 2017
Name:
Erica C
State/Province:CA
The recipient of the flowers said they were gorgeous and that they lasted a long time. I am very pleased and will definitely use Burns again in the future.
Date: May 05, 2017
Name:
Lesley G
State/Province:CA
the bouquets were exquisitely elegant and beautiful with the freshest flowers replete with the dazzling colors ....and delivered on time!
Date: Apr 27, 2017
Name:
Richard H
State/Province:CA
Really beautiful flowers timely delivered.
Date: Feb 28, 2017
Name:
Albert J
State/Province:CA
Awesome service, great flowers my girlfriend loved them. Ordered on on February 13 for Valentine Deliver and No Problem. Price was great I was expecting more since it was last minute. Would highly recommend for any Florist needs. Note: I never even made direct contact with Florist and all was handled perfectly!
Date: Feb 28, 2017
Name:
Albert J
State/Province:CA
Awesome service, great flowers my girlfriend loved them. Ordered on on February 13 for Valentine Deliver and No Problem. Price was great I was expecting more since it was last minute. Would highly recommend for any Florist needs. Note: I never even made direct contact with Florist and all was handled perfectly!
Date: Feb 23, 2017
Name:
Susan N
State/Province:NY
I am in NY and ordered a fruit basket and chocolates for my aunt in California. This was a repeat order since I had placed the same order for my uncle's 90th birthday last October. I was pleased with your prompt service and excellent quality. My aunt loved the fruit basket and said the chocolates were delicious. Thanks again.
Date: Jan 07, 2017
Name:
Rosemary M
State/Province:CA
Absolutely beautiful arrangement was delivered to our friends for Christmas. They sent us photo and I can't describe the beauty. How festive!!!
Date: Dec 07, 2016
Name:
Audrey L
State/Province:MA
Have never been disappointed! The arrangement was beautiful again this year. Thanks!
Date: Oct 26, 2016
Name:
Carol L
State/Province:CA
Thank you again for another happy recipient (and sender!) Beautiful arrangement, very happy MIL! >;-D
Date: Oct 11, 2016
Name:
Aileen J
State/Province:NJ
The flowers I ordered for my dad were just beautiful! He sent me photo & they were amazing, flowers so bright & fresh! The arrangement was even more gorgeous than wetbsite photo of flowers called *Bring on the Happy* I will be calling your florist again! Thank you so much.
Date: Oct 07, 2016
Name:
Thomas H
State/Province:CA
Very helpful delivering to my niece in San Rafael. They brought the arrangement to her work location. Very good!
Date: Sep 22, 2016
Name:
Cristy M
State/Province:CA
The Flowers were gorgeous and looked just like the photo! Delivery was timely and husband surprised.
Date: Sep 10, 2016
Name:
Marla Filipponi G
State/Province:CA
The bouquet was not only beautiful, by the most wonderfully FRAGRANT I've ever received! It filled our home with the mist wonder aroma!
Date: Jul 05, 2016
Name:
John H
State/Province:CA
I ordered from the UK. I was sent a picture of the flowers which were absolutely beautiful. Furthermore, they appeared better than the image on the website. My sister said they truly warmed her heart and brightened her day. The colours, the smells, and the beauty have brought her joy during a difficult time. I would like to thank Burns florists for the UK for your care and attention to detail
Krista's Reply:
Date: Jul 05, 2016, 2:33 pm
Hi John, thank you for your wonderful review! It means a lot to us here at Burns!
Date: May 27, 2016
Name:
VERONICA P
State/Province:Pu
Muchas gracias, todo llego en tiempo y forma.
Date: May 13, 2016
Name:
Ingmar B
State/Province:CA
Fast and efficient!
Date: Apr 08, 2016
Name:
Jane B
State/Province:SC
The flowers were gorgeous! (My Daughter sent a pic.) Thank you!
Date: Mar 16, 2016
Name:
Marieceline R
State/Province:CA
Beautiful arrangement for my mom's birthday. I saw it myself!
Date: Feb 27, 2016
Name:
Kevin F
State/Province:CA
I'm very happy with your service and arrangements.
Thank you !
kevin Forde
Krista Kaplan's Reply:
Date: Feb 27, 2016, 1:14 pm
Thank you for your 5 star review and your continued business Kevin!
Date: Feb 26, 2016
Name:
Shawn M
State/Province:CA
good job.. on time and very nice arrangement.
Krista Kaplan's Reply:
Date: Feb 27, 2016, 1:15 pm
thank you for your review! It means a lot to us!
Date: Feb 11, 2016
Name:
Gary C
State/Province:OR
Burns came through again! They have earned our trust. Requested an original "fresh, colorful, longlasting arrangement" and the recipient was very pleased. It was delivered in a timely manner.
Date: Dec 31, 2015
Name:
Mark M
State/Province:CA
Simple, fun and local! Couldn't have been better...
Date: Dec 17, 2015
Name:
Jo & Og H
State/Province:CA
The holiday bouquet we received was lovely! I was very impressed with the delivery person and would definitely recommend Redding flowers from Burns!
Date: Dec 14, 2015
Name:
William T
State/Province:CA
Very satisfied. Everything requested was delivered and the recipient was please and thankful
Date: Dec 03, 2015
Name:
Nona W
State/Province:CA
Received delivery intact. Thank you.
Date: Nov 20, 2015
Name:
Gary C
State/Province:OR
First used Burns a year ago for the same reason was pleased then and was pleased again. Not a resident of tyhe area it is nice to have someone to trust to deliver attractive, FRESH flowers for a special friend...and on time!
Krista Kaplan's Reply:
Date: Nov 20, 2015, 5:11 pm
Thank you Gary!!
Date: Nov 12, 2015
Name:
MICHAEL B
State/Province:CA
MANY years ago I had an account with Burns. Life changed. I moved away. Came back and used another well known San Rafael florist. When my best friends Mom passed away recently I don't know what made me go back to Burns. When I did I remember why. Quality of product and reasonable prices. Not inflated like other and much more variety of product per occasion where other local well known only give few options.
Thank you
MJM Berringer
Krista's Reply:
Date: Nov 12, 2015, 10:26 am
Thank you so much for your wonderful review. I am happy you are back with Burns!!
Date: Nov 11, 2015
Name:
Gary C
State/Province:OR
Wanted a colorful arrangement for a dear friend's 80th b-day. You did it perfectly, she was very pleased. Thank you.
Date: Nov 05, 2015
Name:
Kevin F
State/Province:CA
I'm very pleased with your arrangements and service.
Date: Oct 23, 2015
Name:
Paul A
State/Province:MD
I needed to order an arrangement for my son and his wife. We live in Maryland so you aren't sure how good any service is but they seemed quite happy with the arrangement and delivery.
Date: Oct 04, 2015
Name:
Hilda L
State/Province:CA
Flowers were beautiful!
Date: Aug 30, 2015
Name:
Gladys GIlliland G
State/Province:CA
Beautiful arrangement. I love it and it is lasting very well.
Date: Aug 03, 2015
Name:
Dorothy C
State/Province:CA
beautiful
Date: Jul 21, 2015
Name:
Heidi V
State/Province:WA
Excellent service. Beautiful arrangement.
Date: Jul 10, 2015
Name:
Susan W
State/Province:CA
I loved the flower arrangement! The colors and the arrangement were just lovely AND the flowers lasted at least 10 days! Thank you for your quality work.
Date: Jul 10, 2015
Name:
Alice C
State/Province:CA
the floral arrangement was absolutely beautiful with healthy quality plants exquisitely arranged
Krista's Reply:
Date: Jul 10, 2015, 5:17 pm
Thank you for your 5 star review! It means so much to me and my staff!
Date: Jul 06, 2015
Name:
Dr Dan M G
State/Province:TX
Recipient was highly pleased with the arrangement! I will definitely use this florist again!
Date: Jun 04, 2015
Name:
Kristina W
State/Province:CA
Another beautiful floral work of art, in celebration of my anniversary. Thank you for great attention to detail and timely delivery!
Date: May 30, 2015
Name:
Kristina W
State/Province:CA
The arrangement my MIL received for Mothers' Day was beautiful and long lasting, as expected from our experience the year before. It is a pleasure to work with someone who is committed to attention to detail, quality and customer service. Thank you!
Date: May 13, 2015
Name:
Lynn H
State/Province:CA
Excellent service! I put in an almost-too-late-for-same-day-delivery order for flowers to be delivered to an acquaintance who I had just found out had lost a close friend, and the flowers were delivered that day. I am very grateful for the wonderful service, and will use Burns Florist again.
Krista Kaplan's Reply:
Date: May 15, 2015, 12:09 pm
Thank you so much for the 5 star review. We are happy that you will use us again! Krista
Date: May 12, 2015
Name:
Gladys G
State/Province:CA
Krista helped me out when I ordered flowers for my son-in-law in Reisterstown, MD. It did not arrive when needed for the Memorial Service for his Mother. Krista refunded my money. My daughter in Reisterstown remembered that and ordered this Mother's Day bouquet for me. I have long shopped at Burns and am delighted to see the new owners continuing the same customer service tradition.
Date: May 12, 2015
Name:
Gladys G
State/Province:CA
Krista helped me out when I ordered flowers for my son-in-law in Reisterstown, MD. It did not arrive when needed for the Memorial Service for his Mother. Krista refunded my money. My daughter in Reisterstown remembered that and ordered this Mother's Day bouquet for me. I have long shopped at Burns and am delighted to see the new owners continuing the same customer service tradition.
Krista Kaplan's Reply:
Date: May 12, 2015, 11:15 am
Gladys, thank you so much for your 5 star review! I really appreciate it!
Date: May 02, 2015
Name:
Richard K
State/Province:IL
Flowers were beautiful and delivered on time. Ordering experience was easy. Definitely recommend.
Date: Apr 23, 2015
Name:
Gregg C
State/Province:CA
My wife loved the flowers and the service was excellent. Thank you!
Date: Mar 24, 2015
Name:
Helen v
State/Province:NJ
I was very happy with how it easy it was to order from across the county and have the perfect flowers delivered.
Date: Mar 14, 2015
Name:
Regan G
State/Province:CA
The lady who I sent these to were as happy as can be!!!
Date: Feb 28, 2015
Name:
R. H
State/Province:CA
Ver nice roses, right on time.
Date: Feb 17, 2015
Name:
Maureen H
State/Province:CA
Excellent flowers, right on time.
Date: Feb 17, 2015
Name:
Kistine G
State/Province:CA
Roses were lovely!
Date: Feb 17, 2015
Name:
Cecilia N
State/Province:CA
Oh my gosh!! I received the most beautiful arrangement from Burns to acknowledge the wilted flowers from a previous delivery. OUTSTANDING customer service, I am simply amazed and appreciative. Thank you, Krista....so very sweet of you.
Krista 's Reply:
Date: Feb 17, 2015, 5:10 pm
You are very welcome!!
Date: Nov 05, 2014
Name:
Kevin F
State/Province:CA
Thank you for your excellent service !
Date: Sep 07, 2014
Name:
Karen G
State/Province:CA
Loved it.
Date: Aug 29, 2014
Name:
Stephen G
State/Province:CA
Your on line site gave me some loading and sending problems, but my wife was absolutely in love with the arrangement when it was delivered. I will be a returning customer.
Date: May 28, 2014
Name:
Michael S
State/Province:CA
My go to florist. Always great creations and fast delivery.
Date: Apr 29, 2014
Name:
Jan E
State/Province:CT
We site was easy to use (better than other florist's); my family was pleased with the flowers and container; would use Burns again.
Date: Apr 12, 2014
Name:
Cielle T
State/Province:CA
Burns Flowers put together a great care basket for our friend who was in the hospital. She was discharged early though, and had already checked out when the basket arrived. They went above and beyond tracking her down and delivering it to her house at no extra charge. Excellent service!
Date: Mar 03, 2014
Name:
Ron H
State/Province:CA
Received the tropical arrangement. Just beautiful..flowers were fresh, colorful and expertly arranged. I will order again.
kris griffin
Date: Feb 26, 2014
Name:
Barbara S
State/Province:CA
The flowers arrived on time and the new parents loved them. Thank you.
Date: Jan 29, 2014
Name:
Marilyn O
State/Province:CA
I called frantically because I needed to have a standing spray delivered in less than 4 hours for a funeral service. Their staff is so helpful, friendly and very nice, it was not a problem at all placing an order! They were $100 cheaper than were I had originally placed the order.
Date: Oct 25, 2013
Name:
Mary L
State/Province:CA
well done
Date: Oct 19, 2013
Name:
Mary j
State/Province:WI
the flowers were delivered on time. my family who received them were very pleased.
Date: Aug 28, 2013
Name:
Andrew B
State/Province:CA
Delivered on time. Thanks.
Date: Aug 16, 2013
Name:
Andrew B
State/Province:CA
Some arrangements on your site do not automatically open to the order page. Suggest you check into that. But otherwise, the two orders I've placed recently were delivered on the right day and the recipients loved them.
Thanks for making their days!
Date: Aug 13, 2013
Name:
Chris N
State/Province:CA
Date: Aug 09, 2013
Name:
Esmeralda N
State/Province:CA
The staff is so helping and nice over the phone. They made sure I they delivered a phenomenal basket arrangement with the nicest flowers. They also smelled great!
Date: Aug 08, 2013
Name:
Irma M
State/Province:CA
Using the website was easy
Date: Jun 25, 2013
Name:
Jordan R
State/Province:IT
My sister was overjoyed with the flowers and told me they were just beautiful! Thank you for prompt service and fresh flowers.
Date: May 15, 2013
Name:
Monika H
State/Province:VA
Date: May 11, 2013
Name:
Virginia W
State/Province:CA
I am told that the flowers were lovely. The recipient was very pleased.
Date: May 07, 2013
Name:
Joyce, S
State/Province:CA
Flowers were beautifully arranged, fresh and a gorgeous, colorful selection. Thank you.
Date: Apr 27, 2013
Name:
Susan S
State/Province:MN
Wonderful service. They helped me out with a last minute order and delivered it the same day. I highly recommend this florist!
Date: Apr 23, 2013
Name:
Janet H
State/Province:KY
Very good and plant was beautiful
Date: Apr 23, 2013
Name:
Mary Ann
State/Province:CA
The arrangement was even more beautiful than pictured and my recipient was so enthralled she took a picture and sent it to me. Flowers arrived on time as scheduled
Date: Mar 15, 2013
Name:
Michael W
State/Province:CA
Date: Mar 03, 2013
Name:
Harriet M
State/Province:CA
This was one of the most gorgeous floral arrangements I have ever received! Apparently you are the favorite florist of the superintendent's executive assistant Theresa Allyn, because I emailed him and her to thank them and say the arrangement was over-the-top GORGEOUS, and she told me that. You are the best!
Date: Dec 27, 2012
Name:
Diane M
State/Province:CA
Date: Dec 10, 2012
Name:
Gloria R
State/Province:CA
The flowers were gorgeous.
Date: Oct 29, 2012
Name:
Jessica R
State/Province:CA
Date: Oct 17, 2012
Name:
Chris S
State/Province:CA
It arrived in good shape, is a lovely arrangement and is looking as fresh today as the day it arrived.
Date: Oct 15, 2012
Name:
Jennifer R
State/Province:CA
Very beautiful arrangement at a reasonable price, our friends were very pleased
Date: Oct 10, 2012
Name:
Raymond D
State/Province:CA
Your flowers as well as service are always impeccable. Thank you so much!
Date: Sep 21, 2012
Name:
Heidi V
State/Province:WA
Date: Sep 15, 2012
Name:
Dr.Barbara-Grace P
State/Province:CA
Basket was waiting outside my office door on Thursday; delivery had left it there rather than leaving at a neighbouring suite.
Lovely combination of plants, and they were all very healthy. Look forward to enjoying for years, and likely transplanting.
Date: Aug 18, 2012
Name:
Andrew B
State/Province:CA
Web site is easy to use.My sister loved the flowers. All good.
Date: Aug 17, 2012
Name:
Kerri A
State/Province:CA
The arrangement was delivered timely and the reviews by the receiver were more than complementary. Nice job and I would use your services again.
Date: Aug 10, 2012
Name:
Joanne P
State/Province:CA
Sister Donna, to whom the flowers were delivered, was delighted with the bouquet and says that it lasted more than a week. Thank you. We wanted to make her jubilee special.
Date: Aug 04, 2012
Name:
Homer H
State/Province:CA
I just love flowers, epelciasly roses, I find it very romantic despite its thorns. I won the heart of my then mother in law to be when I brought her a dozen roses one Mother's Day many years ago. But my secret wish up to this time is to receive flowers from my husband. I got flowers from my son & daughter in law in Vegas two years ago for my birthday. I'm not sure if Frederick MD Florist has a contact office or person here but I think my son & wife ordered the flowers thru the internet. My son & his wife had a good laugh when I told them about my secret wish, & that all I ever got from their dad was a talunang manok, fighting cocks being his one great love, aside from me, of course,( I would like to think.) Well, love comes in many faces.
Date: Jul 03, 2012
Name:
Jean
State/Province:CA
